Terms and Conditions - Nordeco HK
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Terms and conditions

Terms and conditions

Thank you for visiting the website of Nordeco HK International Limited ("Nordeco" or "We"). You may access or use this website or related services (collectively, the "Services") in accordance with the following terms of service and any other regulations referred to on this website (collectively, the Terms of Service). By using the Services, such as ordering on this website, you agree to all terms of service. This Agreement does not recognize any relationship between you and Nordeco Nordeco (partnership, partnership, employment or other form). This Agreement does not give you the right to represent Nordeco. Nordeco reserves the right to change this website, related policies and agreements, privacy policies and these Terms of Service at any time. You should regularly browse this website to see the above policies and agreements, privacy policies and updates or changes to these Terms of Service.


You need to register for an account in order to use some of the services offered on this website. By registering for an account, you agree to provide personal data that is true, correct, up-to-date and complete in any way. To learn more about how we use your personal data, please refer to our Privacy Policy. Persons under the age of 18 must keep their parents or guardians informed of Nordeco's privacy policy before registering to use this website and services. Nordeco reserves the right to accept orders only from persons over 18 years of age. By using this website, you agree to be responsible for all activities performed in your account. It is your responsibility to keep your account and password secure. If you feel or suspect that someone has embezzed or used your account without authorization, please contact us immediately.

Prohibited matters and violations

We may take action against your account if it performs activities that include, but are not limited to:


use of any technology in an attempt to conceal the use of multiple accounts or to disrupt any of our services in any way;

Information on racial and ethnic antipathy components;

to promote or send any abusive messages;

Impersonating others or providing any false information.


Nordeco reserves the right to terminate any account at its sole discretion. In this case, we will email you about the termination of your account.

Intellectual property.

All Nordeco's software and content (which is defined as, or includes, any text, audio or music, video, images, photographs and images) is Nordeco's intellectual property work and is protected by the terms of intellectual property, copyright law and international conventions. This website is for personal and non-commercial use only. The Content may be used for any non-personal and/or non-commercial purpose only with the express authorization of Nordeco and/or its third party licensees. You may not post, copy, publish, sell or license the contents of any of this website without Nordeco's consent or authorization. Any unauthorized conduct may result in civil consequences or criminal penalties. Nordeco reserves the right to revoke or modify any Services without notice. We are not responsible if this website cannot be used at any time or for any period for any reason.

Third-party links

This website may contain other websites or resources that are not managed or prepared by Nordeco. We have no control over such websites and resources and are therefore not responsible for any loss, damage or allegation a resulting from or relating to the use of such websites and resources. Nordeco is not responsible for any content other than this website and its accuracy. Users use websites or resources other than this website at their own risk and are subject to their respective use and terms of service.

Eligibility to purchase

To shop in Nordeco, you must match the following criteria:


at least 18 years of age or older;

hold a valid credit or debit card accepted by Nordeco as a payment method and issued by a licensed bank, or hold a valid PayPal account;

To ensure that the personal and payment information provided by you is valid and correct (including email address, real name, telephone number, bookkeeping information and other information required by this website).


By ordering goods on this website, you authorize Nordeco to charge your credit/debit card or PayPal account the amount of the total order. You also expressly authorize us to use the personal data you provide to conduct appropriate anti-fraud checks, such as credit checks, and, where necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, which may store such information. For more information on how the Company uses personal data, please refer to our Privacy Policy. All ordered items are affected by warehouse availability and confirmation of the order price. The items in the basket are not reserved and may be purchased by other customers. This website is for personal use only. Customers may not purchase the goods of this website for resale or business development purposes.

The product description

Nordeco will make every effort to ensure that the content and products described on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date and correct. If you feel that Nordeco's products do not match the description, please refer to our return policy.


The price indicated on this website is HKD. Unless there is a clear error, your order will be accepted on your behalf to pay the prices shown on this website. We make every effort to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are correct and reserve the right to correct any errors. If we find that the price of any product you have ordered is incorrect, we will notify you as soon as possible, at which time you may choose to reconfirm or cancel the order. If we are unable to contact you, we will process the order as a cancellation order. If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated by your card issuer in your account currency based on the applicable exchange rate on the day it processes the transaction.


We accept payments from customers via Visa, MasterCard PayPal, and Stripe. By using the above credit/debit card and online payment methods, you acknowledge that you are the holder of the credit/debit card or PayPal/Stripe account or are authorized to use it by the holder. If your credit/debit card issuer refuses to authorize payments to Nordeco, we will not be responsible for any delay or discontinuation of delivery. Our transactions comply with the stringent international security standards set by the payment card industry, allowing you to experience a safe and secure shopping process. If you have registered your account on this website and decide to store your credit card details with the Company, your information will be fully encrypted and used only to process the transactions you are about to make and securely stored on our systems. In the absence of negligence, we will not be responsible for any loss you may suffer if any third party has unauthorized access to the information you provide in the use of our Services.

Accept the order

When you enter your personal data, payment details and submit your order, we will send you an email confirming receipt of the order. This email confirms receipt of the order only and does not represent acceptance of the order. When we send you an email confirming that the goods have been shipped, your order has been accepted and your contract with Nordeco has been completed. Only the items listed in the confirmation email sent at the time of shipment are included in the contract. Nordeco reserves the right not to accept orders at its sole discretion for any reason. Reasons include, but are not limited to, one of the following:


the goods you order are out of stock or withdrawn for failing to meet our quality standards or because one or all of the orders apply to delivery restrictions;

We found that the price or product description was incorrect;

We have not been granted payment authorization;

You are not eligible to purchase as set out in the Terms of Service.


If you have any questions about your order, our customer service team will contact you as soon as possible.

Delivery and pick-up

When you place your order online, you will receive a prompt for the expected delivery time. The Nordeco team will make every effort to complete the delivery within the expected time, but there is no guarantee that the goods will be delivered to you within the expected time. Nordeco insures each order during shipment until the goods are delivered to you or are withdrawn. When you withdraw your goods, you will need to sign the product confirmation for collection. After signing, you begin to take responsibility for the goods. If the consor or extractor is not the original purchaser, you accept the signature of the above person as proof of delivery and that Nordeco has completed your order and accepts the transfer of responsibility. Nordeco reserves the right to update the shipping policy at its sole discretion without prior notice. For more information on shipping methods, charges and shipping information, please refer to the delivery service.


Nordeco wants to provide you with the best online shopping experience, so there is a free, no reason return policy. If for any reason you are not 100% satisfied with the goods, you will be able to return the goods and receive a full refund. i) The customer may return the goods within 14 days of receipt; ii) the returned items must remain as they are: i.e. undressed/used, in the original brand boxes and bags that have not been damaged, and all labels and price tags are intact. For more information on the return and exchange procedure, please refer to the Return Policy.

Your rights

These Terms of Service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region.


The views expressed to any media by designers, companies or third parties and their affiliates of the Products sold on this website are solely their personal opinions. Nordeco is not responsible for any such views, which do not necessarily reflect the Company's views. Nordeco does not warrant that the use of this website and services is correct or that the servers that support this website are free of viruses or other harmful substances. We recommend that all users of this website ensure that they have the latest software installed, including anti-virus software. Certain events may occur outside the reasonable supervision of the Company, such as bad weather. In such cases, Nordeco will endeav to maintain the Services, but will not be responsible for any failure to comply with these Terms of Service.

Compensation and immunity

You agree that we shall be exempt from all liability, claim, expense, damage and loss, including attorney's fees, a result of any breach of the Terms of Service by us, i.e. Nordeco, at our request. This includes any other person using your account to use this website as a result of your actions or inament. If you violate the Terms of Service and we do not take any action against you, this does not mean that the Company waives the exercise of our rights and resolutions in the event of other breaches of the Terms of Service.


We have complaint handling procedures which can be resolved immediately in the event of a dispute. If you have any complaints or comments about your order, please contact our customer service team.

Governance laws and jurisdictions

These Terms of Service and all our policies and procedures are governed by and interpreted by the laws of the Hong Kong Special Administrative Region. In the event of any dispute or claim relating to these Terms of Service, the relevant courts of the HKSAR Government will have independent jurisdiction.

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